This installment of The Back Story will focus on Rosegate Assisted Living, the San Leandro California
In our review of Rosegate, we spoke to multiple sources, surfed through the internet, and researched public records. Our efforts resulted in a surprising and very unpleasant discovery.
Apparently, Ms. Knox’s grandmother was a resident of Rosegate and under the care and direction of Ms. Knox’s staff. For reasons that appear driven by gluttony for financial gain, Ms. Knox asked her staff to substantially reduce the level of care and service provided her own grandmother, while continuing to charge for the higher (contracted) level of care and service. The substantial reduction in the level of care and service was not authorized by any party holding the power to act on behalf of Ms. Knox’s grandmother.
The breached contract was discovered and Ms. Knox and the Rosegate staff were queried regarding their actions. Multiple sources indicate Ms. Knox’s justification for Rosegate’s breach of contract was based on Ms. Knox’s belief Rosegate has the right to run a “social experiment” on a resident without consent or authorization of the patients family or a doctor. Sources indicated Ms. Knox’s grandmother was quickly removed from the Rosegate facility by the authorized representative of the family.
Public records and multiple sources reflect when Rosegate’s staff and Ms. Knox were asked to hand over files related to this matter, as required by law, Rosegate refused to do so. The Department of Social Services(DSS) demanded Rosegate honor the legal rights of the patient’s family (in this case Ms. Knox’s own family) to obtain the files. Rosegate refused the demands of DSS and Rosegate was subsequently cited under California Code of Title 22. With the threat of further citations and potential loss of their license, Rosegate provided what they claimed to be a patient’s file as required. In fact, what apparently was provided was completely void of the legally required medical records and documents as required under California Title 22. The DSS subsequently cited Rosegate for a second time. We at The Back Story would be of the opinion that Rosegate’s violations of Title 22 were an attempt to cover-up more serious violations of possible (financial) elder abuse in conjunction with breach of contract.
The DSS was very coy and evasive when we sought further information on any ongoing investigation in to this matter.
We found on Rosegate’s website a tag line that states “We treat our seniors like family.” If for any reason this tag line defines Rosegate’s mission statement, or any part of their mission statement, then there would be a pressing concern for current and future residents.
We made attempts to discuss this matter with Ms. Knox, however, no reply or comment was provided.
